Why Most KPI Dashboards Don’t Drive Performance
Every monday morning: someone opens the latest KPI dashboard Revenue is up.On-time delivery is down.Inventory increased.Customer satisfaction slipped a little. […]
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The 80/20-rule explained
And why we use it in problem solving. If you’ve been in corporate for a while, you will have heard
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How to Write an A3 Report Step by Step
A blank A3 sheet can be daunting. Certainly because it’s double the size of a normal piece of paper. You
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7 Common mistakes when building your A3 Problem Solving Report
I have made many as a marketing manager, I have seen many as a director and I have guided many
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Why Most Problem Solving Fails Before It Even Starts
Problem solving, using an A3 Problem Solving template, is one of the most powerful tools in a true lean culture.
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Never start without a kaizen event charter
Those who’ve been around in this lean / continuous improvement journey recognize that not all events are the same. Not
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Getting to the Root Cause With a Fishbone Diagram
If the same issue keeps resurfacing, chances are you’re tackling symptoms instead of addressing what’s really driving the problem. That’s
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Keep It Simple: Start With a SIPOC Template
When people are new to Lean, one of the biggest pitfalls is trying to explain everything at once. A full