Process Mapping
In Lean, everything you do more than once is a process. And every process has the risk of introducing muda, waste. That’s why there are many simple and complex tools to map out processes. A key function of a Lean Leader.
Also KPI’s play an important role in process optimisation, it’s a way to show how the process is doing and if customers might be feeling some discomfort.
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SIPOC Process Mapping Template – easy editable edition
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