At Lean Templates, we aim to provide high-quality digital tools that meet your needs and expectations. Please read our return and refund policy carefully before making a purchase.
No Returns or Refunds for Digital Downloads
Because our products are delivered electronically, they are considered “used” once downloaded or accessed. For this reason, we cannot offer returns, exchanges, or refunds after a successful download. We encourage you to review all product descriptions, previews, and specifications carefully before purchasing.
Refunds for Faulty or Incorrect Files
If you receive a file that is corrupted, incomplete, or does not match the description provided on our website, you may request a refund. To do so, please contact us within 7 days of purchase at info@lean-templates.com, providing:
- Your order number
- A brief description of the issue
- Any relevant screenshots or error messages
We will review your request and, if approved, issue a full refund or provide a corrected file at no additional cost.
Questions or Support
If you have questions about a product before purchase or encounter any technical issues after downloading, please reach out to us at [your email address]. We’re happy to help you get the most from your templates.
By completing a purchase on our website, you acknowledge and agree to this Return & Refund Policy.
Need help?
Contact us at info@lean-templates.com for questions related to refunds and returns.